Zammad

121 CVEs across 1 Zammad products. Browse Zammad vulnerabilities, severities, and proof-of-concept exploits.

Zammad products with known CVEs

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Zammad121
Zammad CVEs — newest first (page 1 of 2)
CVESeverityScorePublishedSummary
CVE-2026-844652026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when Zammad checks the digital signature on an incoming S/MIME-signed email…
CVE-2026-844642026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an exte…
CVE-2026-844632026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video…
CVE-2026-844612026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses fo…
CVE-2026-844602026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, any authenticated user can call the REST endpoint for getting a tag list an…
CVE-2026-844582026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zamm…
CVE-2026-632162026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI A…
CVE-2026-632082026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the a…
CVE-2026-632072026-09-25Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, an authenticated administrator can obtain stored integration credential…
CVE-2026-632062026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's HTML sanitizer, which blocks remote images in ticket articles and…
CVE-2026-632052026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline image…
CVE-2026-632042026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI ana…
CVE-2026-630062026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the imag…
CVE-2026-618552026-09-25Zammad is a web based open source helpdesk/customer support system. In 7.0.3 and 7.1.1, under certain conditions, Zammad's verification of inbound PGP-signed e…
CVE-2026-844622026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a security filter that protects Zammad's AI Agent configuration can be bypa…
CVE-2026-658282026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the legacy destroy_form action on AttachmentsController deletes UploadCache…
CVE-2026-615252026-09-25Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections…
CVE-2026-567352026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external U…
CVE-2026-567342026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, during federated authentication (OAuth/OIDC/SAML), a profile image URL from…
CVE-2026-567332026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the au…
CVE-2026-567322026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, vulnerability in Zammad's HTML sanitization allows injection of specific HT…
CVE-2026-567312026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, includ…
CVE-2026-567302026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticate…
CVE-2026-567282026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a broken access control vulnerability exists in Zammad's GraphQL API. An au…
CVE-2026-567272026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary In Zammad's inbound PGP email processing, the return value of the g…
CVE-2026-567262026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents…
CVE-2026-567252026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary An unauthenticated request to POST /api/v1/import/otrs/import_check…
CVE-2026-567292026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, when multiple KB categories have different editor roles assigned, a user wi…
CVE-2026-567242026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary An issue with permission checks in the knowledge base management ar…
CVE-2026-567232026-09-25Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles throug…
CVE-2026-132292026-08-04Zammad 7.1.0 contains an authenticated improper authorization vulnerability in the ticket article attachment cloning endpoint.
CVE-2026-34837Medium4.32026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an auth…
CVE-2026-34782Medium4.32026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id was n…
CVE-2026-34724High7.22026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI A…
CVE-2026-34723High7.52026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting…
CVE-2026-34722Medium4.32026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the used endpoint for ticket creation was missing authorization i…
CVE-2026-34721Medium6.52026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the OAuth callback endpoints for Microsoft, Google, and Facebook…
CVE-2026-34720Medium4.32026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the SSO mechanism in Zammad was not verifying the header originat…
CVE-2026-34719Medium4.32026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the webhook model was missing a proper validation for loop back a…
CVE-2026-34718Medium6.12026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, the HTML sanitizer for ticket articles was missing proper sanitiz…
CVE-2026-34248Medium5.72026-04-08Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets)…
CVE-2025-32360Medium4.22025-04-05In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer…
CVE-2025-32359Medium4.82025-04-05In Zammad 6.4.x before 6.4.2, there is client-side enforcement of server-side security. When changing their two factor authentication configuration, users need…
CVE-2025-32358Medium4.02025-04-05In Zammad 6.4.x before 6.4.2, SSRF can occur. Authenticated admin users can enable webhooks in Zammad, which are triggered as POST requests when certain condit…
CVE-2025-32357Medium4.32025-04-05In Zammad 6.4.x before 6.4.2, an authenticated agent with knowledge base permissions was able to use the Zammad API to fetch knowledge base content that they h…
CVE-2024-55578Medium4.32024-12-09Zammad before 6.4.1 places sensitive data (such as auth_microsoft_office365_credentials and application_secret) in log files.
CVE-2024-36078Medium6.72024-05-19In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify t…
CVE-2024-33668Critical9.12024-04-26An issue was discovered in Zammad before 6.3.0. The Zammad Upload Cache uses insecure, partially guessable FormIDs to identify content. An attacker could try t…
CVE-2024-33667Medium6.52024-04-26An issue was discovered in Zammad before 6.3.0. An authenticated agent could perform a remote Denial of Service attack by calling an endpoint that accepts a ge…
CVE-2024-33666High8.62024-04-26An issue was discovered in Zammad before 6.3.0. Users with customer access to a ticket could have accessed time accounting details of this ticket via the API…
CVE-2023-50457Medium4.32023-12-10An issue was discovered in Zammad before 6.2.0. When listing tickets linked to a knowledge base answer, or knowledge base answers of a ticket, a user could see…
CVE-2023-50456Medium5.32023-12-10An issue was discovered in Zammad before 6.2.0. An attacker can trigger phishing links in generated notification emails via a crafted first or last name.
CVE-2023-50455High7.52023-12-10An issue was discovered in Zammad before 6.2.0. Due to lack of rate limiting in the "email address verification" feature, an attacker could send many requests…
CVE-2023-50454Medium5.92023-12-10An issue was discovered in Zammad before 6.2.0. In several subsystems, SSL/TLS was used to establish connections to external services without proper validation…
CVE-2023-50453Medium5.32023-12-10An issue was discovered in Zammad before 6.2.0. It uses the public endpoint /api/v1/signshow for its login screen. This endpoint returns internal configuration…
CVE-2023-31597Medium6.52023-05-18An issue in Zammad v5.4.0 allows attackers to bypass e-mail verification using an arbitrary address and manipulate the data of the generated user. Attackers ar…
CVE-2023-29868Medium6.52023-05-02Zammad 5.3.x (Fixed in 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker with agent and customer roles could perform unauthorized cha…
CVE-2023-29867Medium6.52023-05-02Zammad 5.3.x (Fixed 5.4.0) is vulnerable to Incorrect Access Control. An authenticated attacker could gain information about linked accounts of users involved…
CVE-2022-48023Medium4.32023-02-03Insufficient privilege verification in Zammad v5.3.0 allows an authenticated attacker to perform changes on the tags of their customer tickets using the Zammad…
CVE-2022-48022Medium4.32023-02-03An issue in the component /api/v1/mentions of Zammad v5.3.0 allows authenticated attackers with agent permissions to view information about tickets they are no…
CVE-2022-48021Critical9.82023-02-03A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to the server.
CVE-2022-40817Medium4.32022-09-27Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets. However, agents were still wrongly able to perform some…
CVE-2022-40816Medium6.52022-09-27Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal…
CVE-2022-35490Critical9.82022-08-08Zammad 5.2.0 is vulnerable to privilege escalation. Zammad has a prevention against brute-force attacks trying to guess login credentials. After a configurable…
CVE-2022-35489Medium6.52022-08-08In Zammad 5.2.0, customers who have secondary organizations assigned were able to see all organizations of the system rather than only those to which they are…
CVE-2022-35488High7.52022-08-08In Zammad 5.2.0, an attacker could manipulate the rate limiting in the 'forgot password' feature of Zammad, and thereby send many requests for a known account…
CVE-2022-35487High7.52022-08-08Zammad 5.2.0 suffers from Incorrect Access Control. Zammad did not correctly perform authorization on certain attachment endpoints. This could be abused by an…
CVE-2022-29701High7.52022-04-27A lack of rate limiting in the 'forgot password' feature of Zammad v5.1.0 allows attackers to send an excessive amount of reset requests for a legitimate user…
CVE-2022-29700High7.52022-04-27A lack of password length restriction in Zammad v5.1.0 allows for the creation of extremely long passwords which can cause a Denial of Service (DoS) during pas…
CVE-2022-27332Critical9.12022-04-27An access control issue in Zammad v5.0.3 allows attackers to write entries to the CTI caller log without authentication. This vulnerability can allow attackers…
CVE-2022-27331Medium4.32022-04-27An access control issue in Zammad v5.0.3 broadcasts administrative configuration changes to all users who have an active application instance, including settin…
CVE-2021-44886Medium5.32022-02-04In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the origina…
CVE-2021-43145High8.12022-02-04With certain LDAP configurations, Zammad 5.0.1 was found to be vulnerable to unauthorized access with existing user accounts.
CVE-2021-42137Medium5.32021-10-11An issue was discovered in Zammad before 5.0.1. In some cases, there is improper enforcement of the privilege requirement for viewing a list of tickets that sh…
CVE-2021-42091Critical9.12021-10-07An issue was discovered in Zammad before 4.1.1. SSRF can occur via GitHub or GitLab integration.
CVE-2021-42090Critical9.82021-10-07An issue was discovered in Zammad before 4.1.1. The Form functionality allows remote code execution because deserialization is mishandled.
CVE-2021-42089High7.52021-10-07An issue was discovered in Zammad before 4.1.1. The REST API discloses sensitive information.
CVE-2021-42088Medium6.12021-10-07An issue was discovered in Zammad before 4.1.1. The Chat functionality allows XSS because clipboard data is mishandled.
CVE-2021-42087Medium4.92021-10-07An issue was discovered in Zammad before 4.1.1. An admin can discover the application secret via the API.
CVE-2021-42086High8.82021-10-07An issue was discovered in Zammad before 4.1.1. An Agent account can modify account data, and gain admin access, via a crafted request.
CVE-2021-42085Medium5.42021-10-07An issue was discovered in Zammad before 4.1.1. There is stored XSS via a custom Avatar.
CVE-2021-42084Medium6.52021-10-07An issue was discovered in Zammad before 4.1.1. An attacker with valid agent credentials may send a series of crafted requests that cause an endless loop and t…
CVE-2021-42094Critical9.82021-10-07An issue was discovered in Zammad before 4.1.1. Command Injection can occur via custom Packages.
CVE-2021-42093High7.22021-10-07An issue was discovered in Zammad before 4.1.1. An admin can execute code on the server via a crafted request that manipulates triggers.
CVE-2021-42092Medium5.42021-10-07An issue was discovered in Zammad before 4.1.1. Stored XSS may occur via an Article during addition of an attachment to a Ticket.
CVE-2021-35303Medium6.12021-06-28Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via the User Avatar attribute.
CVE-2021-35302Medium5.32021-06-28Incorrect Access Control for linked Tickets in Zammad 1.0.x up to 4.0.0 allows remote attackers to obtain sensitive information.
CVE-2021-35301Medium5.32021-06-28Incorrect Access Control in Zammad 1.0.x up to 4.0.0 allows remote attackers to obtain sensitive information via the Ticket Article detail view.
CVE-2021-35300Medium4.32021-06-28Text injection/Content Spoofing in 404 page in Zammad 1.0.x up to 4.0.0 could allow remote attackers to manipulate users into visiting the attackers' page.
CVE-2021-35299High7.52021-06-28Incorrect Access Control in Zammad 1.0.x up to 4.0.0 allows attackers to obtain sensitive information via email connection configuration probing.
CVE-2021-35298Medium6.12021-06-28Cross Site Scripting (XSS) in Zammad 1.0.x up to 4.0.0 allows remote attackers to execute arbitrary web script or HTML via multiple models that contain a 'note…
CVE-2020-29160High7.52020-12-28An issue was discovered in Zammad before 3.5.1. A REST API call allows an attacker to change Ticket Article data in a way that defeats auditing.
CVE-2020-29159Medium4.92020-12-28An issue was discovered in Zammad before 3.5.1. The default signup Role (for newly created Users) can be a privileged Role, if configured by an admin. This beh…
CVE-2020-29158Medium4.32020-12-28An issue was discovered in Zammad before 3.5.1. An Agent with Customer permissions in a Group can bypass intended access control on internal Articles via the T…
CVE-2020-26035Medium5.42020-12-28An issue was discovered in Zammad before 3.4.1. There is Stored XSS via a Tags element in a TIcket.
CVE-2020-26034Medium4.32020-12-28An account-enumeration issue was discovered in Zammad before 3.4.1. The Create User functionality is implemented in a way that would enable an anonymous user t…
CVE-2020-26033Medium5.42020-12-28An issue was discovered in Zammad before 3.4.1. The Tag and Link REST API endpoints (for add and delete) lack a CSRF token check.
CVE-2020-26032High7.52020-12-28An SSRF issue was discovered in Zammad before 3.4.1. The SMS configuration interface for Massenversand is implemented in a way that renders the result of a tes…
CVE-2020-26031Medium4.32020-12-28An issue was discovered in Zammad before 3.4.1. The global-search feature leaks Knowledge Base drafts to Knowledge Base readers (who are authenticated but have…
CVE-2020-26030Critical9.82020-12-28An issue was discovered in Zammad before 3.4.1. There is an authentication bypass in the SSO endpoint via a crafted header, when SSO is not configured. An atta…