Vulnerability in Zammad

CVE-2021-44886

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.

EPSS: 0.009 (55.4th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

Affected products

  • Zammad — versions 5.0.2
  • N/a — versions n/a

References

Frequently asked questions

What is CVE-2021-44886?
CVE-2021-44886 is a medium-severity vulnerability in Zammad. CVSS score: 5.3/10. Published 2022-02-04.
How severe is CVE-2021-44886?
Medium severity. CVSS v3 base score is 5.3 out of 10.