Vulnerability in Zammad

CVE-2021-44886

In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.009 (57.5th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 58th percentile — 57.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2021-44886: held from 0.009 to 0.009.

EPSS over last 30 days · oldest: 0.009 · newest: 0.009 · change: 0.000

Affected products

References

Frequently asked questions

What is CVE-2021-44886?
CVE-2021-44886 is a medium-severity vulnerability in Zammad. CVSS score: 5.3/10. Published 2022-02-04.
How severe is CVE-2021-44886?
Medium severity. CVSS v3 base score is 5.3 out of 10.