Path Traversal in Zammad

CVE-2026-63006

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the image URL sanitizer using path traversal sequences. When an authenticated agent views the content, the browser resolves the URL to a protected API endpoint and sends the request with the agent's session cookie, enabling side effects such as forced logout without any user interaction. This issue is fixed in version 7.1.2.

Vulnerability class: Path Traversal (Directory Traversal)

Published · last modified .

EPSS exploit prediction

EPSS: 0.005 (41.7th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 42nd percentile — 41.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-63006: held from 0.005 to 0.005.

EPSS over last 30 days · oldest: 0.005 · newest: 0.005 · change: 0.000

Affected products

Weakness classification (CWE)

References