XSS in Zammad

CVE-2026-56731

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

EPSS exploit prediction

EPSS: 0.002 (15.6th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 16th percentile — 15.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-56731: held from 0.002 to 0.002.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: 0.000

Affected products

Weakness classification (CWE)

References