Vulnerability in Zammad

CVE-2025-32360

In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.

EPSS: 0.002 (14.3th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.2 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-32360?
CVE-2025-32360 is a medium-severity vulnerability in Zammad, classified under CWE-402. CVSS score: 4.2/10. Published 2025-04-05.
How severe is CVE-2025-32360?
Medium severity. CVSS v3 base score is 4.2 out of 10.