Vulnerability in Zammad

CVE-2025-32360

In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.2 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.002 (14.6th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 15th percentile — 14.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-32360: held from 0.002 to 0.002.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-32360?
CVE-2025-32360 is a medium-severity vulnerability in Zammad, classified under CWE-402. CVSS score: 4.2/10. Published 2025-04-05.
How severe is CVE-2025-32360?
Medium severity. CVSS v3 base score is 4.2 out of 10.