Auth bypass in Zammad
CVE-2026-56730
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, an authorization bypass vulnerability was found that allows an authenticated agent to read knowledge base answer content they should not be able to access. The vulnerable GraphQL mutation is meant to transform a knowledge base answer suggestion so it can be inserted into the ticket editor, but it only checks if the user has the ticket.agent permission. Checking the authorization to the knowledge base answer itself is missing. This vulnerability is fixed in 7.0.2.
Vulnerability class: Broken Access Control
Published · last modified .
EPSS exploit prediction
EPSS: 0.004 (28.9th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 29th percentile — 28.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000
Affected products
- Zammad — versions < 7.0.2