Vulnerability in Badchoice Handesk

CVE-2026-72595

A broken access control vulnerability in BadChoice Handesk as of 2026-07-10 allows any authenticated agent to update ticket records belonging to other teams via the TicketsController@update endpoint. The endpoint calls no authorize() method and performs no team-scoped ownership check. An attacker with any agent account can modify, escalate, or corrupt tickets assigned to other teams.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 8.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N.

EPSS exploit prediction

EPSS: 0.004 (25.8th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 26th percentile — 25.8% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-72595: held from 0.002 to 0.004.

EPSS over last 30 days · oldest: 0.002 · newest: 0.004 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-72595?
CVE-2026-72595 is a high-severity vulnerability in Badchoice Handesk, classified under Improper Access Control. CVSS score: 8.1/10. Published 2026-08-11.
How severe is CVE-2026-72595?
High severity. CVSS v3 base score is 8.1 out of 10.