What is CVE-2026-48812?

CVE-2026-48812 is a high-severity vulnerability in Freescout-Help-Desk Freescout, classified under Improper Authentication. CVSS score: 7.5/10. Published 2026-07-20.

How severe is CVE-2026-48812?

High severity. CVSS v3 base score is 7.5 out of 10.

Auth bypass in Freescout-Help-Desk Freescout

CVE-2026-48812

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Vulnerability class: Broken Authentication

EPSS: 0.006 (48.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Freescout-help-desk Freescout — versions < 1.8.221

Weakness classification (CWE)

CWE-287 — Improper Authentication

References

security-advisories@github.com (x_refsource_CONFIRM)
security-advisories@github.com (x_refsource_MISC)

Frequently asked questions

What is CVE-2026-48812?: CVE-2026-48812 is a high-severity vulnerability in Freescout-Help-Desk Freescout, classified under Improper Authentication. CVSS score: 7.5/10. Published 2026-07-20.
How severe is CVE-2026-48812?: High severity. CVSS v3 base score is 7.5 out of 10.