Auth bypass in Freescout-help-desk Freescout

CVE-2026-48811

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's ac…

Vulnerability class: Broken Access Control

EPSS: 0.000 (8.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-48811?
CVE-2026-48811 is a medium-severity vulnerability in Freescout-help-desk Freescout, classified under Missing Authorization. CVSS score: 4.3/10. Published 2026-05-29.
How severe is CVE-2026-48811?
Medium severity. CVSS v3 base score is 4.3 out of 10.