Vulnerability in Otrs

CVE-2026-48190

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Published · last modified .

CVSS v3 metric

CVSS v3 base score 3.5 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.002 (13.9th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 14th percentile — 13.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-48190: held from 0.001 to 0.002.

EPSS over last 30 days · oldest: 0.001 · newest: 0.002 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-48190?
CVE-2026-48190 is a low-severity vulnerability in Otrs, classified under Incorrect Default Permissions. CVSS score: 3.5/10. Published 2026-06-01.
How severe is CVE-2026-48190?
Low severity. CVSS v3 base score is 3.5 out of 10.