Improper input validation in Otrs
CVE-2026-48188
An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Vulnerability class: Drupalgeddon 2 (CVE-2018-7600)
EPSS: 0.007 (52.1th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 9.1 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N.
Affected products
- Otrs
- Otrs Ag — versions 7.0.x, 8.0.x, 2023.x
- Otrs Ag ((Otrs)) Community Edition — versions 6.x
Weakness classification (CWE)
Public proof-of-concept exploits
References
- security@otrs.com (Vendor Advisory)
Frequently asked questions
- What is CVE-2026-48188?
- CVE-2026-48188 is a critical-severity vulnerability in Otrs, classified under Improper Input Validation. CVSS score: 9.1/10. Published 2026-06-01.
- How severe is CVE-2026-48188?
- Critical severity. CVSS v3 base score is 9.1 out of 10.
- Is CVE-2026-48188 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.