Vulnerability in Freescout-Help-Desk Freescout

CVE-2026-45294

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.003 (25.4th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 25th percentile — 25.4% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-45294: held from 0.002 to 0.003.

EPSS over last 30 days · oldest: 0.002 · newest: 0.003 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-45294?
CVE-2026-45294 is a medium-severity vulnerability in Freescout-Help-Desk Freescout, classified under Observable Discrepancy. CVSS score: 5.3/10. Published 2026-05-29.
How severe is CVE-2026-45294?
Medium severity. CVSS v3 base score is 5.3 out of 10.