Auth bypass in Freescout-help-desk Freescout

CVE-2026-41906

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend con…

Vulnerability class: IDOR (Insecure Direct Object Reference)

EPSS: 0.000 (8.5th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41906?
CVE-2026-41906 is a high-severity vulnerability in Freescout-help-desk Freescout, classified under Authorization Bypass Through User-Controlled Key. CVSS score: 7.1/10. Published 2026-05-07.
How severe is CVE-2026-41906?
High severity. CVSS v3 base score is 7.1 out of 10.