SSRF in Freescout-Help-Desk Freescout

CVE-2026-41905

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, Helper::sanitizeRemoteUrl() in app/Misc/Helper.php follows HTTP redirects via curlGetLastRedirectedUrl() but then re-validates the original URL instead of the final redirect destination. An attacker who can supply any URL that passes the initial host check can redirect FreeScout to internal HTTP services (cloud metadata, internal APIs, RFC1918 ranges) that would normally be blocked. This issue has been patched in version 1.8.217.

Vulnerability class: SSRF (Server-Side Request Forgery)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.7 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.004 (26.6th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 27th percentile — 26.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-41905: held from 0.002 to 0.004.

EPSS over last 30 days · oldest: 0.002 · newest: 0.004 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41905?
CVE-2026-41905 is a high-severity vulnerability in Freescout-Help-Desk Freescout, classified under Server-Side Request Forgery (SSRF). CVSS score: 7.7/10. Published 2026-05-07.
How severe is CVE-2026-41905?
High severity. CVSS v3 base score is 7.7 out of 10.