XSS in Freescout-help-desk Freescout

CVE-2026-41904

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescap…

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.000 (10.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.6 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41904?
CVE-2026-41904 is a high-severity vulnerability in Freescout-help-desk Freescout, classified under Cross-site Scripting. CVSS score: 7.6/10. Published 2026-05-07.
How severe is CVE-2026-41904?
High severity. CVSS v3 base score is 7.6 out of 10.