Auth bypass in Freescout-Help-Desk Freescout

CVE-2026-41903

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user holding the PERM_EDIT_USERS permission (intended for general user-profile editing) can read and modify the notification subscriptions of any other user, including admins, by sending a single POST request. This is a sibling of CVE-2025-48472's notification authorization bypass — the prior fix did not cover this code path. A non-admin attacker can silently disable an admin's email/browser/mobile notifications, suppressing security alerts and conversation-assignment notices. This issue has been patched in version 1.8.217.

Vulnerability class: Broken Access Control

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L.

EPSS exploit prediction

EPSS: 0.004 (26.7th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 27th percentile — 26.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-41903: held from 0.003 to 0.004.

EPSS over last 30 days · oldest: 0.003 · newest: 0.004 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41903?
CVE-2026-41903 is a medium-severity vulnerability in Freescout-Help-Desk Freescout, classified under Incorrect Authorization. CVSS score: 5.4/10. Published 2026-05-07.
How severe is CVE-2026-41903?
Medium severity. CVSS v3 base score is 5.4 out of 10.