Vulnerability in Freescout-help-desk Freescout

CVE-2026-41902

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/{hash} endpoint accepts a 60-character random invite_hash to set a new user's password. The endpoint performs no e…

EPSS: 0.000 (12.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.1 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41902?
CVE-2026-41902 is a critical-severity vulnerability in Freescout-help-desk Freescout, classified under Insufficient Session Expiration. CVSS score: 9.1/10. Published 2026-05-07.
How severe is CVE-2026-41902?
Critical severity. CVSS v3 base score is 9.1 out of 10.