Path Traversal in Freescout-Help-Desk Freescout

CVE-2026-41193

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, FreeScout's module installation feature extracts ZIP archives without validating file paths, allowing an authenticated admin to write files arbitrarily on the server filesystem via a specially crafted ZIP. Version 1.8.215 fixes the vulnerability.

Vulnerability class: Path Traversal (Directory Traversal)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 9.1 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.006 (48.2th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 48th percentile — 48.2% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-41193: held from 0.004 to 0.006.

EPSS over last 30 days · oldest: 0.004 · newest: 0.006 · change: +0.002

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41193?
CVE-2026-41193 is a critical-severity vulnerability in Freescout-Help-Desk Freescout, classified under Path Traversal. CVSS score: 9.1/10. Published 2026-04-21.
How severe is CVE-2026-41193?
Critical severity. CVSS v3 base score is 9.1 out of 10.