Auth bypass in Freescout-Help-Desk Freescout

CVE-2026-41192

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the reply and draft flows trust client-supplied encrypted attachment IDs. Any IDs present in `attachments_all[]` but omitted from retained lists are decrypted and passed directly to `Attachment::deleteByIds()`. Because `load_attachments` returns encrypted IDs for attachments on a visible conversation, a mailbox peer can replay those IDs through `save_draft` and delete the original attachment row and file. Version 1.8.215 fixes the vulnerability.

Vulnerability class: Broken Access Control

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:L.

EPSS exploit prediction

EPSS: 0.004 (34.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 34th percentile — 34.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-41192: held from 0.002 to 0.004.

EPSS over last 30 days · oldest: 0.002 · newest: 0.004 · change: +0.002

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-41192?
CVE-2026-41192 is a high-severity vulnerability in Freescout-Help-Desk Freescout, classified under Missing Authorization. CVSS score: 7.1/10. Published 2026-04-21.
How severe is CVE-2026-41192?
High severity. CVSS v3 base score is 7.1 out of 10.