What is CVE-2026-41191?

CVE-2026-41191 is a high-severity vulnerability in Freescout-help-desk Freescout, classified under Incorrect Authorization. CVSS score: 7.1/10. Published 2026-04-21.

How severe is CVE-2026-41191?

High severity. CVSS v3 base score is 7.1 out of 10.

Auth bypass in Freescout-help-desk Freescout

CVE-2026-41191

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, `MailboxesController::updateSave()` persists `chat_start_new` outside the allowed-field filter. A user with only the mailbox `sig` permission sees only…

Vulnerability class: Broken Access Control

EPSS: 0.000 (9.7th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N.

Affected products

Freescout-help-desk Freescout — versions < 1.8.215

Weakness classification (CWE)

CWE-863 — Incorrect Authorization

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wpv9-c2gv-2j82 (x_refsource_CONFIRM)
https://github.com/freescout-help-desk/freescout/commit/fb130de64e1c830d85dd6988eaa08d725a7be954 (x_refsource_MISC)
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215 (x_refsource_MISC)

Frequently asked questions

What is CVE-2026-41191?: CVE-2026-41191 is a high-severity vulnerability in Freescout-help-desk Freescout, classified under Incorrect Authorization. CVSS score: 7.1/10. Published 2026-04-21.
How severe is CVE-2026-41191?: High severity. CVSS v3 base score is 7.1 out of 10.