Auth bypass in Freescout-help-desk Freescout

CVE-2026-40592

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verif…

Vulnerability class: Broken Access Control

EPSS: 0.000 (13.6th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.9 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-40592?
CVE-2026-40592 is a medium-severity vulnerability in Freescout-help-desk Freescout, classified under Missing Authorization. CVSS score: 5.9/10. Published 2026-04-21.
How severe is CVE-2026-40592?
Medium severity. CVSS v3 base score is 5.9 out of 10.