Vulnerability in Freescout-help-desk Freescout

CVE-2026-40569

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout (`connectionIncomingSave()` at `app/Http/Controllers/Mai…

EPSS: 0.001 (19.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.0 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:L.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-40569?
CVE-2026-40569 is a critical-severity vulnerability in Freescout-help-desk Freescout, classified under Improper Access Control. CVSS score: 9.0/10. Published 2026-04-21.
How severe is CVE-2026-40569?
Critical severity. CVSS v3 base score is 9.0 out of 10.