SSRF in Freescout

CVE-2026-34443

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

Vulnerability class: SSRF (Server-Side Request Forgery)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.004 (31.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 31st percentile — 31.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-34443: held from 0.003 to 0.004.

EPSS over last 30 days · oldest: 0.003 · newest: 0.004 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-34443?
CVE-2026-34443 is a medium-severity vulnerability in Freescout, classified under Server-Side Request Forgery (SSRF). CVSS score: 5.3/10. Published 2026-03-31.
How severe is CVE-2026-34443?
Medium severity. CVSS v3 base score is 5.3 out of 10.