XSS in Freescout

CVE-2026-32753

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, bypasses of the attachment view logic and SVG sanitizer make it possible to upload and render an SVG that runs malicious JavaScript. An extension of .png with content type of image/svg+xml is allowed, and a fallback mechanism on invalid XML leads to unsafe sanitization. The application restricts which uploaded files are rendered inline: only files considered "safe" are displayed in the browser; others are served with Content-Disposition: attachment. This decision is based on two checks: the file extension (e.g. .png is allowed, while .svg may not be) and the declared Content-Type (e.g. image/* is allowed). By using a filename with an allowed extension (e.g. xss.png) and a Content-Type of image/svg+xml, an attacker can satisfy both checks and cause the server to treat the upload as a safe image and render it inline, even though the body is SVG and can contain scripted behavior. Any authenticated user can set up a specific URL, and whenever another user or administrator visits it, XSS can perform any action on their behalf. This issue has been fixed in version 1.8.209.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.003 (21.9th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 22nd percentile — 21.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-32753: held from 0.002 to 0.003.

EPSS over last 30 days · oldest: 0.002 · newest: 0.003 · change: +0.001

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-32753?
CVE-2026-32753 is a medium-severity vulnerability in Freescout, classified under Improper Neutralization of Script-Related HTML Tags in a Web Page (Basic XSS). CVSS score: 5.4/10. Published 2026-03-19.
How severe is CVE-2026-32753?
Medium severity. CVSS v3 base score is 5.4 out of 10.