Vulnerability in Freescout-help-desk Freescout

CVE-2026-27637

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This…

EPSS: 0.003 (52.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-27637?
CVE-2026-27637 is a critical-severity vulnerability in Freescout-help-desk Freescout, classified under Use of Insufficiently Random Values. CVSS score: 9.8/10. Published 2026-02-25.
How severe is CVE-2026-27637?
Critical severity. CVSS v3 base score is 9.8 out of 10.