SQL Injection in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System

CVE-2026-2511

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Vulnerability class: SQL Injection

Published · last modified .

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.003 (20.8th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 21st percentile — 20.8% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-2511: held from 0.003 to 0.003.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-2511?
CVE-2026-2511 is a high-severity vulnerability in Rabilal Js Help Desk – Ai-Powered Support & Ticketing System, classified under SQL Injection. CVSS score: 7.5/10. Published 2026-03-26.
How severe is CVE-2026-2511?
High severity. CVSS v3 base score is 7.5 out of 10.