XSS in Cisco Unified Contact Center Express

CVE-2026-20116

A vulnerability in the web-based management interface of  Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface. This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 6.1 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.002 (11.3th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 11th percentile — 11.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2026-20116: held from 0.002 to 0.002.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-20116?
CVE-2026-20116 is a medium-severity vulnerability in Cisco Unified Contact Center Express, classified under Cross-site Scripting. CVSS score: 6.1/10. Published 2026-03-11.
How severe is CVE-2026-20116?
Medium severity. CVSS v3 base score is 6.1 out of 10.