Auth bypass in Thrivedesk Agentic Help Desk Plugin For WordPress – Live Chat, Ai Chatbot & Ticketing

CVE-2026-1832

The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.

Vulnerability class: Broken Access Control

EPSS: 0.004 (28.0th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-1832?
CVE-2026-1832 is a medium-severity vulnerability in Thrivedesk Agentic Help Desk Plugin For WordPress – Live Chat, Ai Chatbot & Ticketing, classified under Missing Authorization. CVSS score: 4.3/10. Published 2026-07-11.
How severe is CVE-2026-1832?
Medium severity. CVSS v3 base score is 4.3 out of 10.