Auth bypass in Themeatelier Chathelp – Click To Chat Button, Woocommerce Order & Floating Form

CVE-2026-15291

The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.

Vulnerability class: Broken Access Control

EPSS: 0.005 (38.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-15291?
CVE-2026-15291 is a high-severity vulnerability in Themeatelier Chathelp – Click To Chat Button, Woocommerce Order & Floating Form, classified under Missing Authorization. CVSS score: 7.5/10. Published 2026-07-10.
How severe is CVE-2026-15291?
High severity. CVSS v3 base score is 7.5 out of 10.