Auth bypass in Fluent Support

CVE-2026-14197

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Vulnerability class: IDOR (Insecure Direct Object Reference)

EPSS: 0.002 (4.7th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 3.8 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N.

Affected products

  • Unknown Fluent Support — versions 0

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-14197?
CVE-2026-14197 is a low-severity vulnerability in Fluent Support, classified under Authorization Bypass Through User-Controlled Key. CVSS score: 3.8/10. Published 2026-08-01.
How severe is CVE-2026-14197?
Low severity. CVSS v3 base score is 3.8 out of 10.