Auth bypass in Faveosuite Faveo-Helpdesk
CVE-2026-124025
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability in TicketController::ticket_print and the pdfThread endpoint that fails to verify ticket department or assignment. Authenticated agents can request arbitrary ticket ids via GET /ticket/print/{id} to render PDFs of other departments' tickets, including full conversation threads.
Vulnerability class: IDOR (Insecure Direct Object Reference)
Published .
CVSS v3 metric
CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.
EPSS exploit prediction
No EPSS score from FIRST.org yet. New CVEs usually get one within a few days; no score means no signal yet, not low risk. How EPSS works.
Affected products
Weakness classification (CWE)
References
- github.com/faveosuite/faveo-helpdesk (product)
- github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/hel… (technical-description)
- github.com/faveosuite/faveo-helpdesk/commit/408076c7fa921133920decceec306b194af… (patch)
- github.com/faveosuite/faveo-helpdesk/issues/8369 (issue-tracking)
- github.com/faveosuite/faveo-helpdesk/releases/tag/v2.0.4.RC.1 (release-notes)
- www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-tick… (third-party-advisory)
Frequently asked questions
- What is CVE-2026-124025?
- CVE-2026-124025 is a medium-severity vulnerability in Faveosuite Faveo-Helpdesk, classified under Authorization Bypass Through User-Controlled Key. CVSS score: 4.3/10. Published 2026-11-06.
- How severe is CVE-2026-124025?
- Medium severity. CVSS v3 base score is 4.3 out of 10.