Auth bypass in Wpcodefactory Helpdesk Support Ticket System For Woocommerce

CVE-2026-11399

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

Vulnerability class: IDOR (Insecure Direct Object Reference)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N.

EPSS exploit prediction

No EPSS score from FIRST.org yet. New CVEs usually get one within a few days; no score means no signal yet, not low risk. How EPSS works.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2026-11399?
CVE-2026-11399 is a medium-severity vulnerability in Wpcodefactory Helpdesk Support Ticket System For Woocommerce, classified under Authorization Bypass Through User-Controlled Key. CVSS score: 4.3/10. Published 2026-10-03.
How severe is CVE-2026-11399?
Medium severity. CVSS v3 base score is 4.3 out of 10.