XSS in Nice Chat
CVE-2025-59902
HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.
Vulnerability class: XSS (Cross-Site Scripting)
Published · last modified .
EPSS exploit prediction
EPSS: 0.004 (27.7th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 28th percentile — 27.7% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: +0.000
Affected products
- Nice Chat — versions all versions