Vulnerability in Freescout

CVE-2025-48880

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Vulnerability class: Race Condition

EPSS: 0.003 (27.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 6.6 (Medium). Vector: CVSS:3.1/AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:H/A:H.

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48880?
CVE-2025-48880 is a medium-severity vulnerability in Freescout, classified under Concurrent Execution using Shared Resource with Improper Synchronization (Race Condition). CVSS score: 6.6/10. Published 2025-05-30.
How severe is CVE-2025-48880?
Medium severity. CVSS v3 base score is 6.6 out of 10.