What is CVE-2025-48488?

CVE-2025-48488 is a medium-severity vulnerability in Freescout, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2025-05-30.

How severe is CVE-2025-48488?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Freescout

CVE-2025-48488

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, deleting the file .htaccess allows an attacker to upload an HTML file containing malicious JavaScript code to the server, which can result in a Cross-Site Scripting (XSS) vulnerability. This issue has been patched in version 1.8.180.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.002 (12.2th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

Affected products

Freescout
Freescout-help-desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48488?: CVE-2025-48488 is a medium-severity vulnerability in Freescout, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2025-05-30.
How severe is CVE-2025-48488?: Medium severity. CVSS v3 base score is 5.4 out of 10.