XSS in Freescout

CVE-2025-48487

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.

Vulnerability class: XSS (Cross-Site Scripting)

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.8 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N.

EPSS exploit prediction

EPSS: 0.003 (15.9th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 16th percentile — 15.9% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48487: held from 0.003 to 0.003.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48487?
CVE-2025-48487 is a medium-severity vulnerability in Freescout, classified under Cross-site Scripting. CVSS score: 4.8/10. Published 2025-05-30.
How severe is CVE-2025-48487?
Medium severity. CVSS v3 base score is 4.8 out of 10.