What is CVE-2025-48485?

CVE-2025-48485 is a medium-severity vulnerability in Freescout, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2025-05-30.

How severe is CVE-2025-48485?

Medium severity. CVSS v3 base score is 5.4 out of 10.

XSS in Freescout

CVE-2025-48485

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

Vulnerability class: XSS (Cross-Site Scripting)

EPSS: 0.002 (12.1th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 5.4 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N.

Affected products

Freescout
Freescout-help-desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-79 — Cross-site Scripting

References

security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48485?: CVE-2025-48485 is a medium-severity vulnerability in Freescout, classified under Cross-site Scripting. CVSS score: 5.4/10. Published 2025-05-30.
How severe is CVE-2025-48485?: Medium severity. CVSS v3 base score is 5.4 out of 10.