What is CVE-2025-48482?

CVE-2025-48482 is a medium-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 4.3/10. Published 2025-05-30.

How severe is CVE-2025-48482?

Medium severity. CVSS v3 base score is 4.3 out of 10.

Vulnerability in Freescout

CVE-2025-48482

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Published 2025-05-30 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.003 (24.5th percentile), scored 2026-09-30.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 25th percentile — 24.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Freescout
Freescout-Help-Desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-841 — Improper Enforcement of Behavioral Workflow

References

github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf (Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48482?: CVE-2025-48482 is a medium-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 4.3/10. Published 2025-05-30.
How severe is CVE-2025-48482?: Medium severity. CVSS v3 base score is 4.3 out of 10.