What is CVE-2025-48482?

CVE-2025-48482 is a medium-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 4.3/10. Published 2025-05-30.

How severe is CVE-2025-48482?

Medium severity. CVSS v3 base score is 4.3 out of 10.

Vulnerability in Freescout

CVE-2025-48482

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

EPSS: 0.003 (20.9th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 4.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N.

Affected products

Freescout
Freescout-help-desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-841 — Improper Enforcement of Behavioral Workflow

References

security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48482?: CVE-2025-48482 is a medium-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 4.3/10. Published 2025-05-30.
How severe is CVE-2025-48482?: Medium severity. CVSS v3 base score is 4.3 out of 10.