What is CVE-2025-48481?

CVE-2025-48481 is a critical-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 9.8/10. Published 2025-05-30.

How severe is CVE-2025-48481?

Critical severity. CVSS v3 base score is 9.8 out of 10.

Vulnerability in Freescout

CVE-2025-48481

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it bein…

EPSS: 0.005 (36.6th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

Affected products

Freescout
Freescout-help-desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-841 — Improper Enforcement of Behavioral Workflow

References

security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48481?: CVE-2025-48481 is a critical-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 9.8/10. Published 2025-05-30.
How severe is CVE-2025-48481?: Critical severity. CVSS v3 base score is 9.8 out of 10.