What is CVE-2025-48480?

CVE-2025-48480 is a low-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 2.7/10. Published 2025-05-30.

How severe is CVE-2025-48480?

Low severity. CVSS v3 base score is 2.7 out of 10.

Vulnerability in Freescout

CVE-2025-48480

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.

Published 2025-05-30 · last modified 2026-06-17.

CVSS v3 metric

CVSS v3 base score 2.7 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.003 (22.1th percentile), scored 2026-09-30.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 22nd percentile — 22.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Freescout
Freescout-Help-Desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-841 — Improper Enforcement of Behavioral Workflow

References

github.com/freescout-help-desk/freescout/security/advisories/GHSA-pfjf-43mp-3gp2 (Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48480?: CVE-2025-48480 is a low-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 2.7/10. Published 2025-05-30.
How severe is CVE-2025-48480?: Low severity. CVSS v3 base score is 2.7 out of 10.