Vulnerability in Freescout

CVE-2025-48479

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the laravel-translation-manager package does not correctly validate user input, enabling the deletion of any directory, given sufficient access rights. This issue has been patched in version 1.8.180.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 2.7 (Low). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:N.

EPSS exploit prediction

EPSS: 0.003 (22.1th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 22nd percentile — 22.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48479: held from 0.003 to 0.003.

EPSS over last 30 days · oldest: 0.003 · newest: 0.003 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48479?
CVE-2025-48479 is a low-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 2.7/10. Published 2025-05-30.
How severe is CVE-2025-48479?
Low severity. CVSS v3 base score is 2.7 out of 10.