Vulnerability in Freescout

CVE-2025-48478

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 4.9 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N.

EPSS exploit prediction

EPSS: 0.004 (36.5th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 37th percentile — 36.5% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48478: held from 0.004 to 0.004.

EPSS over last 30 days · oldest: 0.004 · newest: 0.004 · change: 0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48478?
CVE-2025-48478 is a medium-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 4.9/10. Published 2025-05-30.
How severe is CVE-2025-48478?
Medium severity. CVSS v3 base score is 4.9 out of 10.