Vulnerability in Freescout

CVE-2025-48477

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 8.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N.

EPSS exploit prediction

EPSS: 0.005 (41.0th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 41st percentile — 41.0% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48477: held from 0.005 to 0.005.

EPSS over last 30 days · oldest: 0.005 · newest: 0.005 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48477?
CVE-2025-48477 is a high-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 8.1/10. Published 2025-05-30.
How severe is CVE-2025-48477?
High severity. CVSS v3 base score is 8.1 out of 10.