What is CVE-2025-48477?

CVE-2025-48477 is a high-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 8.1/10. Published 2025-05-30.

How severe is CVE-2025-48477?

High severity. CVSS v3 base score is 8.1 out of 10.

Vulnerability in Freescout

CVE-2025-48477

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

EPSS: 0.005 (39.7th percentile) — read the EPSS interpretation.

CVSS v3 metric

CVSS v3 base score 8.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N.

Affected products

Freescout
Freescout-help-desk Freescout — versions < 1.8.180

Weakness classification (CWE)

CWE-841 — Improper Enforcement of Behavioral Workflow

References

security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)

Frequently asked questions

What is CVE-2025-48477?: CVE-2025-48477 is a high-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 8.1/10. Published 2025-05-30.
How severe is CVE-2025-48477?: High severity. CVSS v3 base score is 8.1 out of 10.