Vulnerability in Freescout

CVE-2025-48476

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

Published · last modified .

CVSS v3 metric

CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.005 (44.1th percentile), scored .

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 44th percentile — 44.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48476: held from 0.005 to 0.005.

EPSS over last 30 days · oldest: 0.005 · newest: 0.005 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48476?
CVE-2025-48476 is a high-severity vulnerability in Freescout, classified under Improper Enforcement of Behavioral Workflow. CVSS score: 8.8/10. Published 2025-05-30.
How severe is CVE-2025-48476?
High severity. CVSS v3 base score is 8.8 out of 10.