Auth bypass in Freescout
CVE-2025-48472
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.
Vulnerability class: Broken Access Control
EPSS: 0.004 (27.7th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 8.1 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N.
Affected products
- Freescout
- Freescout-help-desk Freescout — versions < 1.8.179
Weakness classification (CWE)
References
- security-advisories@github.com (x_refsource_CONFIRM, Exploit, Vendor Advisory)
- security-advisories@github.com (Patch, x_refsource_MISC)
Frequently asked questions
- What is CVE-2025-48472?
- CVE-2025-48472 is a high-severity vulnerability in Freescout, classified under Incorrect Authorization. CVSS score: 8.1/10. Published 2025-05-29.
- How severe is CVE-2025-48472?
- High severity. CVSS v3 base score is 8.1 out of 10.