Arbitrary file upload in Freescout

CVE-2025-48471

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179.

Vulnerability class: Unrestricted File Upload

Published · last modified .

CVSS v3 metric

CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.

EPSS exploit prediction

EPSS: 0.011 (64.8th percentile), scored .

Low probability of exploitation in the next 30 days, but still tracked. 65th percentile — 64.8% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS trend (30 days)EPSS over the last 30 days for CVE-2025-48471: held from 0.011 to 0.011.

EPSS over last 30 days · oldest: 0.011 · newest: 0.011 · change: +0.000

Affected products

Weakness classification (CWE)

References

Frequently asked questions

What is CVE-2025-48471?
CVE-2025-48471 is a critical-severity vulnerability in Freescout, classified under Unrestricted Upload of File with Dangerous Type. CVSS score: 9.8/10. Published 2025-05-29.
How severe is CVE-2025-48471?
Critical severity. CVSS v3 base score is 9.8 out of 10.