SQL Injection in Customer Support System
CVE-2025-40728
SQL injection vulnerability in Customer Support System v1.0. This vulnerability allows an authenticated attacker to retrieve, create, update and delete databases via the id parameter in the /customer_support/manage_user.php endpoint.
Vulnerability class: SQL Injection
Published · last modified .
CVSS v3 metric
CVSS v3 base score 8.8 (High). Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H.
EPSS exploit prediction
EPSS: 0.005 (40.6th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 41st percentile — 40.6% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.004 · newest: 0.005 · change: +0.001
Affected products
- Customer Support System — versions all versions
- Oretnom23 Customer Support System — versions 1.0
Weakness classification (CWE)
References
- www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-customer-su… (Third Party Advisory)
Frequently asked questions
- What is CVE-2025-40728?
- CVE-2025-40728 is a high-severity vulnerability in Customer Support System, classified under SQL Injection. CVSS score: 8.8/10. Published 2025-06-16.
- How severe is CVE-2025-40728?
- High severity. CVSS v3 base score is 8.8 out of 10.