Vulnerability in Solarwinds Web Help Desk
CVE-2025-40537
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
Published · last modified .
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H.
EPSS exploit prediction
EPSS: 0.006 (46.3th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 46th percentile — 46.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.005 · newest: 0.006 · change: +0.000
Affected products
- Solarwinds Web Help Desk — versions 12.8.8 HF1 and below
- Solarwinds Web Help Desk
Weakness classification (CWE)
References
- www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537 (vendor-advisory, patch, Vendor Advisory)
- documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_20… (release-notes, Release Notes)
Frequently asked questions
- What is CVE-2025-40537?
- CVE-2025-40537 is a high-severity vulnerability in Solarwinds Web Help Desk, classified under Use of Hard-coded Credentials. CVSS score: 7.5/10. Published 2026-01-28.
- How severe is CVE-2025-40537?
- High severity. CVSS v3 base score is 7.5 out of 10.