Vulnerability in Solarwinds Web Help Desk
CVE-2025-40537
SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.
EPSS: 0.000 (3.5th percentile) — read the EPSS interpretation.
CVSS v3 metric
CVSS v3 base score 7.5 (High). Vector: CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H.
Affected products
- Solarwinds Web Help Desk — versions 12.8.8 HF1 and below
Weakness classification (CWE)
References
- www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537 (vendor-advisory, patch)
- documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_20… (release-notes)
Frequently asked questions
- What is CVE-2025-40537?
- CVE-2025-40537 is a high-severity vulnerability in Solarwinds Web Help Desk, classified under Use of Hard-coded Credentials. CVSS score: 7.5/10. Published 2026-01-28.
- How severe is CVE-2025-40537?
- High severity. CVSS v3 base score is 7.5 out of 10.