What is CVE-2025-31960?

CVE-2025-31960 is a medium-severity vulnerability in Hcl Bigfix Service Management (Sm), classified under Generation of Error Message Containing Sensitive Information. CVSS score: 5.3/10. Published 2026-05-06.

How severe is CVE-2025-31960?

Medium severity. CVSS v3 base score is 5.3 out of 10.

Information disclosure in Hcl Bigfix Service Management (Sm)

CVE-2025-31960

HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

Published 2026-05-06 · last modified 2026-10-07.

CVSS v3 metric

CVSS v3 base score 5.3 (Medium). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N.

EPSS exploit prediction

EPSS: 0.002 (14.1th percentile), scored 2026-10-19.

Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 14th percentile — 14.1% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.

EPSS over last 30 days · oldest: 0.002 · newest: 0.002 · change: 0.000

Affected products

Hcl Bigfix Service Management (Sm) — versions 23
Hcltech Bigfix Service Management — versions 23.0

Weakness classification (CWE)

CWE-209 — Generation of Error Message Containing Sensitive Information

References

support.hcl-software.com/csm (Vendor Advisory)

Frequently asked questions

What is CVE-2025-31960?: CVE-2025-31960 is a medium-severity vulnerability in Hcl Bigfix Service Management (Sm), classified under Generation of Error Message Containing Sensitive Information. CVSS score: 5.3/10. Published 2026-05-06.
How severe is CVE-2025-31960?: Medium severity. CVSS v3 base score is 5.3 out of 10.