Arbitrary file upload in Sytel Softdial Contact Center
CVE-2025-2494
Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.
Vulnerability class: Unrestricted File Upload
Published · last modified .
CVSS v3 metric
CVSS v3 base score 9.8 (Critical). Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H.
EPSS exploit prediction
EPSS: 0.006 (49.3th percentile), scored .
Very low probability of exploitation in the next 30 days; routine patching cadence is appropriate. 49th percentile — 49.3% of CVEs in the catalogue have a lower EPSS than this one. How to read EPSS.
EPSS over last 30 days · oldest: 0.006 · newest: 0.006 · change: +0.000
Affected products
- Sytel Softdial Contact Center
- Sytel Ltd Softdial Contact Center — versions all versions
Weakness classification (CWE)
Public proof-of-concept exploits
References
- www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-co… (Third Party Advisory)
Frequently asked questions
- What is CVE-2025-2494?
- CVE-2025-2494 is a critical-severity vulnerability in Sytel Softdial Contact Center, classified under Unrestricted Upload of File with Dangerous Type. CVSS score: 9.8/10. Published 2025-03-18.
- How severe is CVE-2025-2494?
- Critical severity. CVSS v3 base score is 9.8 out of 10.
- Is CVE-2025-2494 known to be exploited?
- 1 public proof-of-concept repositories are indexed. Not currently listed in the CISA KEV catalog.